Saturday, 24 March 2018 13:45

BT Services

Written by The Webmaster

BT Broadband, TV and Mobile Deals

To explore products and services please enter here.

BT Faults

Most faults can be repaired with BT's troubleshooter tools. To repair any of the services below please enter here.

To see how any of these services are performing in our area please enter here.

To contact BT online for any of the following services:

  • Mobile
  • Landline
  • Sport
  • TV
  • Account & Billing
  • Security
  • Email
  • Moving Home
  • Make a complaint

or to discuss through online Chat please enter here.

Contact by Telephone

Customer Services

0800 800 150
Monday to Friday 8am - 8pm, Saturday and Sunday 9am - 6pm.


Technical Support

BT's technical support is available 24 hours a day, 365 days a year; best time to call is between 12pm and 4pm. You must be at your computer when you call.

From a landline
0800 111 4567
Free from UK landlines, mobile costs may vary.

From a mobile
0330 123 4567
BT has introduced this alternative contact number to cut the cost of your call.

BT Sales

To buy BT products or services, track or cancel an order, or notify BT that you are moving home, call:

From a landline
0800 783 5390

From a mobile
0330 1234 150

BT Billing

For billing information, call:

From a landline
0800 443311

From a mobile
0330 123 3311

The automated line is available 24/7, or you can speak to an adviser directly from Monday-Friday 8am-8pm, weekends 9am-6pm. 

BT Social Media

You can ask your question via Twitter @BTCare - BT has staff on duty ready to respond to your tweet, 9am-9pm weekdays, 8am-8pm Saturdays, 8am-6pm Sundays.

For more detailed contact information please enter here.

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